Questions To Ask An Internet Provider
Before switching providers, ask questions that reveal the real cost, real speed, and whether the included equipment will work for your home.
Ask About Speed
- What download and upload speed is available at my exact address?
- Is the service fibre to the home, cable, DSL, fixed wireless, or satellite?
- Is upload speed high enough for video calls, backups, and work from home?
Ask About Price
- What is the price after the promotion ends?
- Are modem, router, installation, activation, or shipping fees extra?
- Are there contracts, cancellation fees, or required bundles?
Ask About Equipment
- Is the included router enough for my home size and floors?
- Can I use bridge mode with my own mesh system?
- Who supports the modem/router if Wi-Fi is weak?
Turn this into a room-by-room diagnosis
Run the free WiFiCheckup test beside your router and in the problem room. If you want the results saved, the $9.99 report emails you the room health diagram, likely cause, and recommended fix path.
- Free speed and room test
- $9.99 emailed report
- Gear and provider guidance