Contact WiFiCheckup
Need help understanding a WiFiCheckup diagnostic, report delivery, Business Presence Watch setup, refund, correction, or deletion request?
Current availability
The CA$9.99 emailed Wi-Fi report is available. Business Presence Watch is live as an online-only early-access request page while checkout links are being finalized. Telecom/provider advice, private network monitoring, router/POS/device monitoring, referrals, installations, provider comparisons, on-site service, remote control, and provider partnerships are not currently offered.
Best Details To Include
- Your city or postal code.
- Your advertised plan speed if known.
- Whether the issue happens on Wi-Fi, Ethernet, or both.
- The rooms where service feels weakest.
- Your WiFiCheckup report email if you already submitted one.
- For Business Presence Watch, your public website URL and the customer action you want checked, such as call, book, request a quote, order, or visit.
Response Time
Requests are reviewed as time permits. Include the report email address and approximate submission date when asking about an existing diagnostic.